Shipping & Delivery Policy
Last updated: [25 Nov 2025]
Digital RKM sells 100% digital products, and therefore does not ship any physical items. This policy explains how digital products are delivered after purchase.
1. Delivery Method
All digital products are delivered electronically through:
- Instant download link
- Email delivery
- Customer dashboard or account area (if applicable)
No physical shipping is required.
2. Delivery Time
Instant Digital Products
Most products are delivered immediately after successful payment.
Custom Digital Products
For items requiring customization (e.g., personalized dashboards or tailored automation files):
- Delivery timelines vary and are communicated clearly on the product page or via email.
- Typical delivery: 24–72 hours depending on complexity.
3. Failed or Missing Deliveries
If you do not receive your digital product:
- Check your email spam/junk folder.
- Verify the email ID used during checkout.
- Contact us with your order details.
We will resend the product within 24 hours.
4. Access Issues
If your file:
- Does not open
- Shows an error
- Cannot be downloaded
- Is missing components
We will provide a working replacement file at no additional cost.
5. No Physical Shipping
Since all products are digital:
- No shipping charges
- No delivery delays due to logistics
- No physical packaging
6. Contact for Delivery Support
For delivery-related issues, email us at:
support@digitalrkm.com
